Following are the contact phone numbers for the various insurance vendors:
Medical Mutual of Ohio (MMO)
Customer Service: 1-800-524-9751
Provider Inquiry: 1-800-362-1279
Medical/Surgical Precertification: 1-800-258-2873
Behavioral Health Precertification: 1-800-258-3186
Network Provider Directories: 1-888-241-2583
For outside Ohio: 1-800-672-2140
Website: www.MedMutual.com
Envision/Rx Options
Customer Service/Pharmacy Help Desk: 1-800-361-4542
Website: www.envisionrx.com
Orchard Pharmaceutical Services
Call Center: 1-866-909-5169
Fax: 1-866-909-5171
Questions email: questions@orchardrx.com
Refill email: refill@orchardrx.com
Website: www.orchardrx.com
National Vision Administrators (NVA)
Customer Service: 1-800-672-7723
Provider should call: 1-888-682-2020
Website: www.e-nva.com
NEBCO
Customer Service: 1-888-685-4648
Monumental Life Claims: 1-800-854-0186



