Vendor Numbers

Following are the contact phone numbers for the various insurance vendors:

Medical Mutual of Ohio (MMO)
Customer Service: 1-800-524-9751
Provider Inquiry: 1-800-362-1279
Medical/Surgical Precertification: 1-800-258-2873
Behavioral Health Precertification: 1-800-258-3186
Network Provider Directories: 1-888-241-2583
For outside Ohio: 1-800-672-2140
Website: www.MedMutual.com

Envision/Rx Options
Customer Service/Pharmacy Help Desk: 1-800-361-4542
Website: www.envisionrx.com

Orchard Pharmaceutical Services
Call Center:  1-866-909-5169
Fax:  1-866-909-5171
Questions email:  questions@orchardrx.com
Refill email:  refill@orchardrx.com
Website:  www.orchardrx.com

National Vision Administrators (NVA)
Customer Service: 1-800-672-7723
Provider should call: 1-888-682-2020
Website: www.e-nva.com

NEBCO
Customer Service: 1-888-685-4648
Monumental Life Claims: 1-800-854-0186